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Consumer Information

This page has been created to fulfill the University of Mount Union’s compliance with the disclosure requirements under the Higher Education Act of 1965 (HEA), as amended by the Higher Education Opportunity Act of 2008 (HEOA). Below is a list of the disclosure requirements, and links to pages that contain the actual information or where to obtain the information.

  • Notice of Availability of Institutional and Financial Aid Information
  • Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
  • General Institutional Information
    • Privacy of Student Records - Family Educational Rights and Privacy Act (FERPA)
    • Facilities and Services for Students with Disabilities
    • Student Diversity
    • Price of Attendance
    • Net Price Calculator
    • Refund Policy
    • Requirements for Withdrawal and Return of Federal Financial Aid
      • Drop/Add/Withdrawal Policy
        • The University takes add, drop, and withdrawal deadlines very seriously. Students are responsible for verifying enrollment before the Drop/Add period. Making adjustments to a schedule by either adding, dropping, or withdrawing from a course may have financial and billing implications. Students should be familiar with financial aid policies and billing refund policies before making schedule adjustments.
        • During the fall and spring semesters the Drop/Add period occurs during the first week of classes. Students may change their schedule by adding (subject to availability) or dropping classes. Exception: A student who is enrolled in his/her first semester at the University must obtain the signature of his/her advisor prior to dropping or adding a course. The completed and signed schedule change form must be taken to the Office of the University Registrar. Beginning the second week, courses may not be added except internships, practicums, music lessons and ensembles. Dropping a class after the Drop/Add period has ended will result in a “W” grade. Enrollment is not permitted after the first week of the semester.
        • Withdrawals from classes processed by Friday of the first week of the semester will not appear on a student’s official academic record. From the second week through the first day of the eleventh week of the semester (the end of the fifth week for courses that meet for only seven weeks), students withdrawing from one or more classes must obtain the signature of both the instructor(s) and the advisor. A grade of “W” will be issued on the transcript. The completed and signed schedule change form must be taken to the Office of the University Registrar. The date that the schedule change form is received and processed by the Office of the University Registrar will be the “official withdrawal date” from the class or classes being dropped. For courses that are taught in only the first or second half of the semester, the withdrawal deadline will be the end of the fifth week of the course. Designations of “W” are not used in computing a student’s grade point average. Withdrawals, other than those for medical or non-academic hardship, processed after the first day of the eleventh week of the semester will be recorded on the student’s official academic record as “F” and this grade will be used in computing the grade point average.
        • With the approval of the Dean of Students of the University, a student may withdraw anytime for verified medical or other non-academic hardship; such withdrawal will be recorded on the student’s official academic record as “W.” A withdrawal for verified medical reasons may be made in extraordinary cases in which a serious physical, emotional or psychological condition prevents a student from continuing with his or her program of study. A student must make a request for withdrawal for medical reasons with the Office of Student Affairs. The student must provide a letter from his or her attending healthcare provider specifying the date of the illness, dates the student was under professional care, general nature of the student’s medical condition, why/how it prevented the student from completing his or her coursework and the last date the student was able to attend classes. The letter must be submitted on the healthcare provider’s letterhead stationary. A withdrawal for medical reasons, when approved, will be applied to all courses for a given semester. Students are not permitted to withdraw from individual courses for medical reasons.
      • Withdrawal Process
        • A student who wants to withdraw from the university after classes have started for the semester initiates the process with the Office of Student Affairs to indicate the withdrawal. The official date of withdrawal is the date the student contacted the Office of Student Affairs OR the midpoint of the semester if the student leaves without notifying the institution OR the student’s last date of attendance at a documented academically related activity. This policy applies to students who withdraw from all of their classes for the semester or are suspended.
        • Students who participate in activities on campus prior to the first day of classes and then submit written notice of withdrawal prior to the first day of classes shall be assessed an early withdrawal fee of $150.
        • The charges for tuition, fees, room and meal plan assessed to the student are based on the number of calendar days (including Saturday and Sunday) that the student is enrolled on campus in direct proportion to the period of enrollment (number of calendar days in the semester). The student who withdraws after 60 percent of the enrollment period will be charged for the whole semester and will be eligible for financial aid based on the semester costs.
      • Return of Federal Title IV Funds
        • Title IV funds are Direct Lending loans, Federal Perkins Loans, Direct Lending PLUS loans, Federal Pell Grants and Federal SEOG. This is the order used to return funds to the federal programs. The University of Mount Union must return its share of unearned Title IV funds no later than 30 days after it determines that the student withdrew.
        • During the first 60 percent of the period (semester), a student earns Title IV funds in direct proportion to the length of time the student remains enrolled. That is, the percentage of time during the period that the student remained enrolled is the percentage of disbursable aid for that period that the student earned. A student who remains enrolled beyond the 60 percent point earns all Title IV aid for the period.
        • Unearned Title IV funds, other than FWS (Federal Work Study), must be returned by the University to the federal programs. Unearned aid is the amount of disbursed Title IV aid that exceeds the amount of Title IV aid earned. Once the institution determines the Title IV programs to which the student must repay their share of unearned aid, any amounts owed to a grant program are cut in half. Any grant the student needs to repay will be reflected on the final billing statement.
      • Return of State Grant Funds
        • In addition to calculating all Title IV funds the student received, we calculate state funds according to the State Refund Policy. Aid is refunded only during the first 60 percent of the semester.
      • Institutional Grants or Scholarships
        • After all Title IV funds from which the student received aid have been fully returned to those agencies, a proportional share of the remaining tuition refund, not to exceed the amount of the institutional payment the student initially received for the semester, must be returned to the University of Mount Union. Aid is refunded only during the first 60 percent of the semester.
      • Adjustments
        • After the proper refund/repayment to Title IV, state, and institutional funds are determined, then adjustments are made to the student’s award. Adjustments are reflected in the Office of Business Affairs final billing, and notification is sent to the student.
      • Refund policy for University funds and state funds for students who drop from full-time to part-time during the University's refund period 
        • Students wishing to drop from full-time (12 or more hours) to part-time (less than 12 hours) need to submit a Schedule Change Form to the Office of the University Registrar.  The date that Change Form is received and processed by the Office of the University Registrar will be the “official withdrawal date” from the class or classes being dropped. Dropping to less than full-time can impact satisfactory academic progress, campus employment, athletic eligibility, housing and loan eligibility amount for the following year.
        • The student who changes enrollment status after 60 percent of the enrollment period will be charged for the whole semester and will be eligible for financial aid based on the semester costs.
        • The Office of Business Affairs will charge full fees and will charge tuition as follows: Part-time tuition charges for the part-time hours PLUS a percentage of the difference between full-time and the part-time tuition charges that correspond with the refund policy percentage.
          • Example: A student drops from full-time to seven hours during the 50 percent refund period.  Full-time tuition is $14,400, part-time tuition is $1,220 per semester hour.  The student would be charged $1,220 x 7 or $8,540 plus 50 percent of ($14,400 – $8,540) to equal $11,470 plus full fees for the semester.
        • If a student drops below 12 credit hours during the University’s refund period, the amount of the University grant/scholarship will be determined by the percentage reduction in the student’s actual tuition charges.
          • Example:  If a student drops from full-time to seven hours with actual charges of $11,470, the tuition reduction would be $2,930 or 20.4 percent.  Consequently, 20.4 percent of the University grant/scholarship would be refunded to the University.  If this student had a university grant of $2,000, they would then get credit for $1,592 instead of the $2,000.
      • Refund Appeal Process
        • If a student believes that individual circumstances warrant exceptions from published refund policies, they should appeal the decision by sending a written letter of appeal to the Vice President for Academic Affairs, University of Mount Union, 1972 Clark Ave., Alliance, OH 44601.
    • Textbook Information
    • Educational Programs
    • Instructional Facilities
    • Faculty
    • Transfer of Credit Policies
    • Articulation Agreements
    • Accreditation, Approval, and Licensure of Institution and Programs
    • Copyright Infringement - Policies and Sanctions
    • Computer Use and File Sharing
    • Student Involvement and Leadership
    • Career and Job Placement Services
    • University Compliance Statements
      • Non-Discrimination Statement
        The University of Mount Union prohibits discrimination on the basis of race, gender, gender identity or expression, sex, sexual orientation, religion, age, color, creed, national or ethnic origin, veteran status, marital or parental status, pregnancy, disability, or genetic information, in student admissions, financial aid, educational or athletic programs, or employment as now, or may hereafter be, required by university policy and federal or state law. Inquiries regarding compliance may be directed to Charles Stuppy, director of human resources and employee development, Beeghly Hall, (330) 829-6555.

        Higher Education Report Card
        The Higher Education Report Card is a federal requirement of Title II for all colleges and universities offering teacher preparation. The University of Mount Union is proud to announce that in the eleventh year of reporting, the 2009-2010 academic class of new teachers met the statewide pass rate in the summary total of PRAXIS II tests in which the University prepares teachers. This information will continue to serve as a benchmark as the University continues to build upon its rich tradition of preparing new educators.

    • Student Consumer Information (IPEDS)
  • Teacher Preparation Program Report
  • Student Financial Assistance
    • Assistance Available from Federal, State, Local, and Institutional Programs
    • Federal Student Financial Aid Penalties for Drug Law Violations
      • Student aid eligibility might be suspended if the offense occurred while you were receiving federal student aid (grants, loans, or work-study). When you complete the FAFSA, you will be asked whether you had a drug conviction for an offense that occurred while you were receiving federal student aid. If the answer is yes, you will be provided a worksheet to help you determine whether your conviction affects your eligibility for federal student aid.
      • If your eligibility for federal student aid has been suspended due to a drug conviction, you can regain eligibility early by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program. If you regain eligibility during the award year, notify your financial aid counselor immediately so you can get any aid for which you are eligible.
      • If you are convicted of a drug-related offense after you submit the FAFSA, you might lose eligibility for federal student aid, and you might be liable for returning any financial aid you received during a period of ineligibility.
    • Student Loan Information
      • Initial Loan Counseling for Student Borrowers
      • Student Loan Code of Conduct
        • The University of Mount Union is committed to providing students and their families with the best information and processing alternatives available regarding student borrowing.  In support of this and to rule out any perceived or actual conflict of interest between University of Mount Union officers, employers or agents and private education loan lenders, University of Mount Union has adopted the following code of conduct:
          • The University of Mount Union does not participate in any revenue-sharing arrangements with any private lender.
          • The University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept any gifts of greater than a nominal value from any lender or servicer.
          • University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept any fee, payment, or other financial benefit (including a stock purchase option) from a lender or affiliate of a lender as compensation for any type of consulting arrangement or contract to provide services to a lender or on behalf of a lender relating education loans.
          • University of Mount Union does not permit any officer, employee or agent of the school who is employed in the financial aid office or is otherwise involved in the administration of education loans to accept anything of value from a lender, guarantor, or group of lenders and/or guarantors in exchange for service on an advisory board, commission or other group established by such a lender, guarantor group of lenders and/or guarantors.  The University of Mount Union does allow for the reasonable reimbursement of expenses associated with participation in such boards, commissions or groups by lenders or groups of lenders.
          • The University of Mount Union does not assign a private lender to any first-time borrower through financial aid packaging or any other means.
          • The University of Mount Union recognizes that a borrower has the right to choose any private lender from which to borrow to finance his/her education.  The University of Mount Union will not refuse to certify or otherwise deny or delay certification of a loan based on the borrower's selection of a private lender.
          • The University of Mount Union will not request or accept any offer of funds to be used for private education loans to students from any lender in exchange for providing the lender with a specified number or volume of Title IV loans, or a preferred lender arrangement for Title IV loans.
          • The University of Mount Union will not request or accept any assistance with call center or financial aid office staffing.
      • Exit Counseling for Student Borrowers
      • Preferred Lender Lists
      • Preferred Lender Arrangements
  • Health and Safety
  • Student Outcomes
    • Retention Rate
      • First to second-year retention rates of first-time bachelor’s degree-seeking undergraduates for Fall 2015: 78%
    • Graduation Rates and Transfer Out Rates (Student Right-to-Know Act)
      • Bachelor’s degree graduation rates of full-time, first-time, bachelor’s degree-seeking undergraduates within 4 years, 6 years, and 8 years: 2008 cohort
        • 8 year: 63%
        • 6 year: 63%
        • 4 year: 51%
      • Graduation rates of full-time, first-time, degree/certificate-seeking undergraduates within 150% of normal time to program completion, by gender and race/ethnicity and transfer out rate for 2010 cohort:
Overall Graduation Rates 
Total  59%
Men 49%
Women 73%
American Indian or Alaska Native  100%
Asian 100%
Black or African American 41%
Hispanic or Latino  57%
Native Hawaiian or Other Pacific Islander
White 61%
Two or more races 49%
Race/ethnicity unknown 58%
Nonresident alien  50%

*Graduation rates are based on the student's completion status as of August 31, 2016.*

      • Graduation Rates for Students Receiving Athletically Related Student Aid (Student Right-to-Know Act)
        • As an NCAA Division III College, the University of Mount Union does not offer athletic scholarships. The University of Mount Union offers need-based financial aid for students with demonstrated financial need. The University of Mount Union also offers merit-based aid for students with demonstrated strengths in academic performance. Additional financial aid information can be found at http://www.mountunion.edu/financial-aid.
      • Transfer-out Rates for Students Receiving Athletically Related Student Aid (Student Right-to-know Act)
        • As an NCAA Division III College, the University of Mount Union does not offer athletic scholarships. The University of Mount Union offers need-based financial aid for students with demonstrated financial need. The University of Mount Union also offers merit-based aid for students with demonstrated strengths in academic performance. Additional financial aid information can be found at http://www.mountunion.edu/financial-aid.
      • Job Placement for Graduates
      • Job Placement Rates for Graduates
      • Graduate and Professional Education Placement for Graduates
    • Intercollegiate Athletic Program Participation Rates and Financial Support Data (Equity in Athletics Disclosure Act)
    • Voter Registration
    • Formal and Informal Student Complaint Procedures Policy
      • Informal Complaint Procedures
        • It is the wish of the University to provide an education and services of high quality to its students and to provide fairness and equity in the application of policies and prodecures. When a student has a complaint, resolution should be sought through informal communication with the appropriate instructor, university dean, staff member, or representative who may be able to help rectify or clarify the situation before a formal written complaint is initiated. 
      • Formal Complaint Procedures
          • Please note: This Student Complaint Policy does not supersede specific policies and procedures for non-disciplinary academic matters or student conduct matters as described in Handbooks and Catalogues. This process is not intended for grievances regarding sex or gender conduct or violence described in Handbooks and Catalogues. A student who files a student complaint in error will be redirected to those who are better prepared to respond.
          • Lodging a Formal Student Complaint: A student who wishes to lodge a formal complaint with the University must complete and submit the formal complaint for to the appropriate Vice President. (See Administrative Levels for Student Complaints, below.) A complaint form is available in the Office of Academic Affairs and the Office of Student Affiars, as well as online in iRaider under the "Policies" tab.
          • Administrative Complaint Acknowledgement: Formal student complaints will be forwarded to the director or staff person most immediately responsible for the area to which the complaint pertains. The director of staff person will send a written acknowledgement to the student within five (5) working days of receiving the complaint indicating that (1) the formal complain has been received, (2) the nature of the complaint, and (3) the student will receive a written response after deliberation within (10) working days. Copies of the written student complaint and the acknowledgement letter will be sent to the vice president for that area. 
          • Administrative Deliberation and Response: If the director or staff person to whom the complaint is forwarded determines that the nature of the complaint is beyond his or her area of supervision or expertise, the next level administrator in the area would be consulted and may be requested to respond to the student. Administrative disposition of the complaint will generally consist of investigation into the source of the complaint, previous efforts to resolve the issue, and any contingencies that will aid in deliberation and disposition of the problem. A copy of the deliberation process will be sent to the appropriate vice presient. All formal student complaints will be forwarded upon resolution to the President's Office by each vice president where a log will be kept.
        Student Appeal Process: 
          Upon receiving a deliberation response to the written complaint, the student has the right to appeal to successive levels of administrators within the area. This appeal must be made in writing within five (5) days of receiving the response. In each case the student will receive an acknowledgement of the complaint within five (5) working days and a deliberation response within ten (10) working days from the date of the acknowledgement letter.
        • Administrative Levels for Student Complaints: The appropriate vice president for student complaints will be as follows:
          • Vice president for academic affairs and dean of the university (Beeghly Hall)- academic, athletics, assessment, accreditation, institutional research, library, and registrar issues
          • Vice president for student affairs and dean of students (HPCC)- alcohol/drug issues, international student services, residence life, security, spiritual life, student activities, student conduct, student organizations, and student services
          • Vice president for business affairs (Beeghly Hall)- food services, bookstore, human resources, facilities, student payroll, student accounts, and information technology
          • Vice president for marketing (Beeghly Hall)- media issues, publications, public relations, social media, and website
          • Vice president for university advancement (Beeghly Hall)- alumni, call center, university events, fundraising

    The decision of the vice president regarding a formal student complaint will be final. If a student feels they did not receive satisfactory attention, they may also register the complaint with the Ohio Department of Higher Education

    This list was used in the 2009 NPEC Report, Information Required to Be Disclosed Under the Higher Education Act of 1965: Suggestions for Dissemination, which was prepared by Carol Fuller and Carlo Salerno of Coffey Consulting for the National Postsecondary Education Cooperative.